The Rail Maritime Transport union (RMT) are on strike from Christmas Eve through to Tuesday 27th December. Trains do not run on Christmas Day or Boxing Day, but trains will finish much earlier than usual on Christmas Eve. Customers are advised to complete their journeys by lunchtime on Christmas, and services will start up again after midday on Tuesday 27 December.
A reduced level of service will then operate through to 2nd January with further strikes on Tuesday 3rd and Wednesday 4th January and Friday 6th and Saturday 7th January. Services on Thursday 5th and Sunday 8th will be impacted with later starts to services than usual.
The RMT are also taking industrial action, short of a strike throughout this week (Monday 19 December to Friday 23 December). They are expecting to run a full timetable, however, given this continuing action services could be subject to short-notice alterations and cancellations. Customers should therefore check again before they travel using www.gwr.com/check
All the latest on industrial action including a journey checker for looking at specific journeys and advice on refunds is on their dedicated webpage www.gwr.com/strike
Servest, who clean the trains and stations are also on strike on Thursday 22nd, Friday 23rd and Saturday 31st December which will impact on the cleanliness of trains and stations during this period.
For anyone who is looking for some light reading over the festive period, we have just published our Customer & Stakeholder Report Mid Year Report, which can be downloaded as a PDF from our webpage here: https://www.gwr.com/about-gwr/our-business/partners-and-stakeholders
And finally, our very best wishes for Christmas and the New Year, and grateful thanks for all your help and support in 2022.
Jane & Toby
Head of Public Affairs, GWR
Head of Communication, Network Rail Western