We promised to keep you updated on the latest with industrial action as we enter the new year.

Strike action by the ASLEF union (train drivers) is taking place today, with strike action by the RMT union continuing tomorrow (Friday 6th) and on Saturday 7th. As before, we will have a very limited service in place and customers are advised to only travel if necessary, and to make alternative arrangements. Journey planners are now up to date and full information including on refunds is available on our dedicated strike page at www.gwr.com/strike.

Services on Sunday 8th will also be affected, with a later start following industrial action the previous day, a reduced level of service through the day and services subject to short notice alterations or cancellations. Customer should check before they travel using www.gwr.com/check.

This weekend also sees Network Rail planned improvement work taking place between Didcot Parkway and Chippenham, which means no trains will run between Didcot Parkway and Bristol Parkway or Bath Spa affecting our services to Bristol and South Wales. More information can be found on our dedicated webpage at www.gwr.com/upgrade.

We expect services to run as normal from Monday 9th January. At the moment, no further strike action has been called by the trade unions; we will be in touch should more dates be announced in the future.

If you can share this with your networks, including from our Twitter feed at www.Twitter.com/GWRHelp, we would be very grateful.

If there’s anything we can help with, please don’t hesitate to let us know.

Best wishes

Tom & Dean

Thomas Lydon

Dean Shaw

Email received 5th January 2023